Which AirPods come in for this
5 of these repairs in our system in the last 90 days, by model.
- Pro (1st gen)2
- AirPods 42
- AirPods 2 & 11
What to send us
- The model — from Settings → Bluetooth → ⓘ, or the model number printed inside the case lid.
- Which side is missing or broken (left or right).
- Whether you still have the original charging case.
With that, we check whether a single earbud is possible for your set and how it would pair with your case. We don't promise it before checking.
Other options
Apple also offers replacement earbuds through its own service. If a single earbud isn't available from us for your model, that's worth asking about.
Before giving up on a broken earbud, check whether it's actually the battery or the speaker — both of those we can usually repair.
Tell us the model and what happened.
Prices depend on the model and the part, so we don't list them here. A WhatsApp message gets you the exact quote — free, and you decide before any work starts.
Free quote on WhatsApp